Exchanges, Returns & Refunds – Farasha Baby

At Farasha Baby, your baby’s comfort and safety are our priority.

Exchange Policy

  • Exchanges are accepted within 3 days of delivery.
  • Items must be:
    • Unused and unwashed
    • In original condition
    • With tags and original packaging
  • Exchanges are allowed for size or another item of equal or higher value.

Return & Refund Policy

  • Returns and refunds are accepted within 24 hours of delivery only.
  • Items must meet the same conditions (unused, unwashed, with tags).
  • Approved refunds will be issued to the original payment method.

Non-Returnable Items (Hygiene Policy)

For hygiene and baby safety reasons, the following items cannot be returned or refunded:

  • Underwear
  • Socks
  • Bodysuits
  • Pajamas worn directly on skin
  • Sale or promotional items

Damaged or Incorrect Items

  • If you receive a damaged item or incorrect order, please contact us within 24 hours of delivery.
  • Clear photos or videos must be provided before removing tags.
  • In such cases, replacement or refund will be handled at no extra cost.

Shipping

  • Shipping fees are non-refundable.
  • Return or exchange shipping costs are the customer’s responsibility unless the issue is from our side.

Need Help?

If you have any questions or need assistance, feel free to contact us:

📧 farashababystore@gmail.com
💬 +961 71 313 505

Our team will be happy to assist you.

Thank you for shopping with Farasha Baby.
Because every baby deserves comfort, care, and a gentle touch.